Velux Integra KLR 200 Remote Control Repair

Job Timeline (Ref 18083-20)

Item Beyond Repair
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Velux Integra KLR 200 Remote Repair Details

Manufacturer
Velux Integra
Model
KLR 200
Customer's Fault Description
When trying to set up, after having put in new batteries, all I get is a flashing screen. I suspect this is down to battery corrosion. I did try to clean the plate myself but it didn't seem to make any difference.
Remote Fixer Repair Response

This Velux window controller arrived safely and on testing was initially dead.  The battery terminals did have signs of corrosion from a battery leak.  The ternminasl were re-plated which restored power but then the power would cycle (screen flash)

Unfortuantely this is suspected to be a software issue caused by corruption from a battery leak.  A hard reset was attempted but the issue remained.

Sadly due to the issue and the lack of schematic information a repair is not possible.

This item was disposed of as per the sites terms 14th Jan 2024   

 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux Integra  KLR 200 Remote Control - Front Image

Velux Integra  KLR 200 Remote Control - Back Image