Job Timeline (Ref 18092-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Jul-2023
Repair Engineer : Martin Smith
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Dometic Remote Repair Details
Manufacturer : Dometic
Customers Fault Description : Nothing works
Remote Fixer Repair Response (see below) :
This Heki 4 roof light remote control arrived safely on on inspection was found to have a missing battery terminal from a battery leak.
The terminal was bypassed but the remote remained dead.
On removing the PCB unfortunately the entire print was corroded, this was reworked which di restore a signal but whenever the remote is "moved" it would transmit a garbled signal. This is due to the main custom IC breaking down internally. sadly this has deemed a repair not possible.
A clone was created, please see below for an image of this clone (please note that this will need to be paired with the window!)
Remote Images