Job Timeline (Ref 18092-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 30-Jun-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Jul-2023
Repair Engineer : Martin Smith
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Dometic Remote Repair Details

Manufacturer : Dometic

Customers Fault Description : Nothing works

Remote Fixer Repair Response (see below) :

This Heki 4 roof light remote control arrived safely on on inspection was found to have a missing battery terminal from a battery leak.

The terminal was bypassed but the remote remained dead.

On removing the PCB unfortunately the entire print was corroded, this was reworked which di restore a signal but whenever the remote is "moved" it would transmit a garbled signal.  This is due to the main custom IC breaking down internally. sadly this has deemed a repair not possible. 

A clone was created, please see below for an image of this clone (please note that this will need to be paired with the window!)

clone heki 4


Remote Images

Dometic  Remote Control - Front Image

Dometic  Remote Control - Inside Image

Dometic  Remote Control - Back Image