Job Timeline (Ref 18146-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Jul-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 18-Jul-2023
Repair Engineer : Martin Smith
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ARCAM Remote Repair Details
Manufacturer : ARCAM
Customers Fault Description : Remote seems dead although it was working fine prior to being stored for a few months while redecorating. Looks as new.
Remote Fixer Repair Response (see below) :
This Arcam Music Server / CD Player remote control arrived safely from Aberdeen and on inspection there was some contamination inside the battery housing that could be from a battery leak.
On testing the remote was found to be transmitting as per normal on every button, the code was tested and was consistent with a standard Arcam remote codeset.
The remote was opened to check for defects but no problem could be replicated.
Remote Images
