Focal point G30-ZRHSO Remote Control Repair

Job Timeline (Ref 18276-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Focal point G30-ZRHSO Remote Repair Details

Manufacturer
Focal point
Model
G30-ZRHSO
Customer's Fault Description
LED signal lights both for 'Up' and 'Down' but fire does not respond.
Remote Fixer Repair Response

This Gas fire remote control arrived safely from Hemel Hempstead and on testing was foudn to be transmitting on both the up and down channels as per normal operation and would activate our test receiver as normal.

It was concluded that the issue is most likely with the customers receiver itself. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Focal point G30-ZRHSO Remote Control - Front Image

Focal point G30-ZRHSO Remote Control - Back Image