Job Timeline (Ref 18337-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Aug-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Aug-2023
Repair Engineer : Martin Smith
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Flamerite Fires YCT-100 Remote Repair Details
Manufacturer : Flamerite Fires
Model : YCT-100
Customers Fault Description : Fire Button missing from the remote
Remote Fixer Repair Response (see below) :
This YCT100 Electric Fire remote control arrived safely from Cornwall and on inspection was found to be missing its flame button cap.
When opened and tested the top 2 buttons were found to be non responsive. Both buttons were replaced and then a button cap was glued onto the existing case. This restored full functionality (see testing video)
Fireplace Controller Testing Video
Remote Images