Job Timeline (Ref 18352-20)

A Timeline of this job can be seen below.

Arrived - 01-Aug-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Aug-2023
Repair Engineer : Martin Smith
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Rollertec V5 Remote Repair Details

Manufacturer : Rollertec

Model : V5

Customers Fault Description : Button to raise garage door works OK but button to lower door does not work

Remote Fixer Repair Response (see below) :

This garage door remote arrived safely from Bedford and on testing the 3rd button was found to be very sluggish.

This was due to contamination over the button array, the PCB was cleaned using alcohol and then when retested the remote was found to function on all buttons as per normal operation (see testing video) 

Garage Door Controller Testing Video

Remote Images