Job Timeline (Ref 18377-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Aug-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Aug-2023
Repair Engineer : Martin Smith
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Electric Heater Remote Repair Details
Manufacturer : Electric Heater
Customers Fault Description : Nothing working when pressing buttons Have changed the battery but still no joy
Remote Fixer Repair Response (see below) :
This remote control arrived safely from Wrawby and on testing was found to be transmitting permanently without a button being pressed.
This had drained the supplied battery. The issue was found to be caused by contamination over one of the button contacts that was shorting its contacts.
The PCB and button array was cleared of all contaminants which then restored normal functionality (see testing video)
Fireplace Controller Testing Video
Remote Images
