Job Timeline (Ref 18393-20)

A Timeline of this job can be seen below.

Arrived - 26-Oct-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Nov-2023
Repair Engineer : Martin Smith
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Canton DM55 Remote Repair Details

Manufacturer : Canton

Model : DM55

Customers Fault Description : Seems dead. New battery inserted x2. No problem with contacts etc. Polarity of battery correct. Flashing light at front also not operating. Have tried switching off unit and re-pairing. No change.

Remote Fixer Repair Response (see below) :

This Canton remote control arrived safely from Bristol and on testing was found to have erratic button response.

On opening 3 of the buttons were found to have started to decompose underneath (see image).

The PCB was cleared of contaminants and then replacement conductive pads glued under all buttons.  Full functionality was restored. 

Please not that the bulb on the remote does not flash as its infra red and cannot be seen with the naked eye 

Remote Images