Job Timeline (Ref 18395-20)

A Timeline of this job can be seen below.

Arrived - 04-Aug-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Aug-2023
Repair Engineer : Martin Smith
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HORMANN Remote Repair Details

Manufacturer : HORMANN

Customers Fault Description : IT HAS BEEN UNRELIABLE FOR SOME TIME AND HAS NOW STOPPED ALTOGETHER

Remote Fixer Repair Response (see below) :

This Garage door remote control arrived safely and on testing was found to be dead.

On opening there were 2 button dome contacts present (bottom left and top right), the domes were removed and cleaned as well as the contact pads.  This restored functionality to the top right button but the bottom left remained inoperative.  After talking to the customer it was found that the green button only has one function meaning the bottom left button dome is not in use. 

A Duracell 12v battery will be supplied fitted on return. 

Garage Door Controller Testing Video

Remote Images