Job Timeline (Ref 18422-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 09-Aug-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Aug-2023
Repair Engineer : Martin Smith
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Arcam Solo Remote Repair Details

Manufacturer : Arcam

Model : Solo

Customers Fault Description : Remote control is dead no response to any button activated despite fully charged batteries

Remote Fixer Repair Response (see below) :

This Arcam remote control arrived safely from Sutton and on testing was found to be dead.

On opening this was found to be due to contamination over the negative internal terminal.  This seems to be crystallised acid remnants from a battery leak.

The terminal was etched clear of all contaminants which restored full functionality (see testing video) 

Hi Fi System Controller Testing Video


Remote Images

Arcam Solo Remote Control - Front Image