Dimplex Remote Control Repair

Job Timeline (Ref 18424-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dimplex Remote Repair Details

Manufacturer
Dimplex
Customer's Fault Description
Off button is not working
Remote Fixer Repair Response

This Fire Remote controller arrived safely form Stockport and on testing was found to have sluggish button response on the top 2 buttons (they needed to be pressed hard to actuate)

On opening the button contacts were found to be contaminated from decomposing conductive pads (See image).  The PCB was cleared of all contaminants and then replacement conductive pads glued under all buttons. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dimplex Remote Control - Front Image

Dimplex Remote Control - Inside Image

Dimplex Remote Control - Back Image