Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 18468-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
The gas fire receiver unit is not registering the 'up' command from the remote and is not actuating the gas valve as needed. <br /> both buttons appear in operation on the remote control, the receiver illuminates with the 'down' command but not with the 'up' command.
Remote Fixer Repair Response

This gas fire controller and receiver arrived safely from Enniskillen and on testing the remote was found to be functioning as normal with our test receiver.

The customers receiver unfortunately had signs of a battery leak (a couple of terminals were contaminated / rusted.  Due to this a repair to the receiver cannot be carried out as the possibility of it turning the heater on without intervention is present.

A Google search was carried out and replacement receiver can be found here - https://ebay.us/53nC5Y  - Please check with the seller for further details. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  Remote Control - Front Image

Mertik Maxitrol  Remote Control - Inside Image

Mertik Maxitrol  Remote Control - Back Image