Truma Remote Control Repair

Job Timeline (Ref 18469-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Truma Remote Repair Details

Manufacturer
Truma
Customer's Fault Description
The handset was dropped. Since then the green light comes on but non of the buttons work. The control box in the caravan appears to be in good order
Remote Fixer Repair Response

This Truma motor mover remote arrived safely from Acle and on testing was found to be erratic in functionality and rattled when shook.

The remote was opened and the main PCB mounting pins were broken allowing the PCB to mover freely inside the case, this led to the button array edge connector partially coming out of the socket.  The PCB was hot glued firmly back into position and the connector re-seated.

The customer is to test the remote fully on return. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Truma    Remote Control - Front Image

Truma    Remote Control - Back Image