Job Timeline (Ref 18492-20)

A Timeline of this job can be seen below.

Arrived - 16-Aug-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Aug-2023
Repair Engineer : Martin Smith
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Denon Remote Repair Details

Manufacturer : Denon

Customers Fault Description : Volume up/down does not work easily, particularly the + button, requiring excessive pressure on the button to activate the volune

Remote Fixer Repair Response (see below) :

This Rc-975 remote control arrived safely from Suffolk and on testing was confirmed to have sluggish volume buttons response.

This was due to worn button contacts.  Replacement conductive pads were glued into place which restored full functionality.  The rest of the remote was tested as fine. 

Remote Images