Job Timeline (Ref 18541-20)

A Timeline of this job can be seen below.

Arrived - 18-Aug-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Aug-2023
Repair Engineer : Martin Smith
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Glow-Worm Climapro2 Remote Repair Details

Manufacturer : Glow-Worm

Model : Climapro2

Customers Fault Description : The remote has power but only shows a blank screen

Remote Fixer Repair Response (see below) :

This Boiler remote / thermostat remote control arrived safely from South Croydon and on testing was confirmed to have a black illuminated screen.

On opening there was a large amount of sticky liquid inside (most likely coffee), this had eaten through the cable for the LCD.  The PCB also was contaminated under the display.  The PCB was cleaned and then a replacement screen fitted.   This restored full funcoitnality. 

Please note that it is extremely important to replace all batteries on return, always use the same brand and don't mix different branded batteries (which is what is currently inside the remote), the reason for this is there is a high likelihood of a battery leak with mixed batteries. 

Remote Images