Job Timeline (Ref 18634-20)

A Timeline of this job can be seen below.

Arrived - 31-Aug-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Sep-2023
Repair Engineer : Martin Smith
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Tempur Remote Repair Details

Manufacturer : Tempur

Customers Fault Description : All buttons are working, but cord is progressively decaying as it is too short to reach properly when in bed - can the cord be replaced with a longer one? The clip attachment at the back of the remote is lost.

Remote Fixer Repair Response (see below) :

This Bed remote control arrived safely from Winchester and on inspection was confirmed to have a damaged cable.  A replacement straight cable was fitted (we cannot get the curly kind)

Remote Images