Kenwood Remote Control Repair

Job Timeline (Ref 18643-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Kenwood Remote Repair Details

Manufacturer
Kenwood
Customer's Fault Description
Not responding. Dead.
Remote Fixer Repair Response

This Kenwood remote control arrived safely from Redruth and on testing was confirmed dead.

When opened the button array was reversed.  When fitted correctly functionality was restored to about half the buttons.

It was then found that the edge connector for the button array on the PCB was contaminated.  Once all connections were cleaned full functionality to all buttons was restored. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Kenwood Remote Control - Front Image

Kenwood Remote Control - Back Image