Job Timeline (Ref 18643-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 01-Sep-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Sep-2023
Repair Engineer : Martin Smith
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Kenwood Remote Repair Details

Manufacturer : Kenwood

Customers Fault Description : Not responding. Dead.

Remote Fixer Repair Response (see below) :

This Kenwood remote control arrived safely from Redruth and on testing was confirmed dead.

When opened the button array was reversed.  When fitted correctly functionality was restored to about half the buttons.

It was then found that the edge connector for the button array on the PCB was contaminated.  Once all connections were cleaned full functionality to all buttons was restored. 


Remote Images

Kenwood Remote Control - Front Image

Kenwood Remote Control - Back Image