Job Timeline (Ref 18681-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Sep-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Sep-2023
Repair Engineer : Martin Smith
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Sherborne Remote Repair Details
Manufacturer : Sherborne
Customers Fault Description : The original curly cables sheath has disintegrated and needs replacing. I understand that it may be possible for you to fit a non curly cable at a cost of £20 plus postage and would like to arrange this. Thank you.
Remote Fixer Repair Response (see below) :
This Sherborne 5 button remote control (TH11 2050 001) arrived safely from Gravesend and on inspection was found to have a badly damaged cable and also part of the print was ripped due to the tension on the cable.
A replacement straight cable was fitted and the print reworked. The rest of the remote was tested as ok.
Remote Images
