Job Timeline (Ref 18705-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Sep-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Sep-2023
Repair Engineer : Martin Smith
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Quad Remote Repair Details
Manufacturer : Quad
Customers Fault Description : Remote fails to activate any of the functions i.e. cd, tuner, pre-amp, power amp etc. Have tried two changes of batteries with no effect.
Remote Fixer Repair Response (see below) :
This Quad 99 Series remote control arrived safely from Chepstow and on testing was confirmed to be dead.
After an extensive component test it was found that a capacitor had become internally faulty creating and intermittent power issue.
Once replace full functionality was restored.
Remote Images