Job Timeline (Ref 18714-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Sep-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 09-Oct-2023
Repair Engineer : Martin Smith
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Gutmann Remote Repair Details
Manufacturer : Gutmann
Customers Fault Description : Will not connect to cooker hood tried my remote on neighbours hood but wouldn’t work that either.
Remote Fixer Repair Response (see below) :
This Gutmann Cooker hood remote control arrived safely from Sevenoaks and on testing was found to be transmitting on each button press as per normal operation. The code being sent was tested as 100% correct for each button.
This remote was tested over a 2 day period at random intervals but no issue could be replicated.
Remote Images
