Job Timeline (Ref 18784-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Velux Integra KLR 200 Remote Repair Details

Manufacturer : Velux

Model : Integra KLR 200

Customers Fault Description : A battery has leaked and damaged a terminal so cannot be powered by batteries. It should be possible to power via USB connection but that only works intermittently and become less frequent

Remote Fixer Repair Response (see below) :

This Velux Control pad for a skylight arrived safely from Hilperton and on testing was confirmed to be dead and there was corrosion on the battery terminals.

The terminals were etched clean and then re-plated using SCP which restored full functionality. 

Remote Images