Job Timeline (Ref 18844-20)

A Timeline of this job can be seen below.

Arrived - 20-Sep-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Oct-2023
Repair Engineer : Martin Smith
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Sleepeezee R21R-T4 Remote Repair Details

Manufacturer : Sleepeezee

Model : R21R-T4

Customers Fault Description : wire disconnected to battery point on both remotes. The buttons are hard to work you have to put to much pressure on the rise and flat buttons.

Remote Fixer Repair Response (see below) :

These two Adjustable Bed remote controls arrived safely from Warwick and on inspection the battery terminals were faulty, these were rewired on both remotes and then the button response was found to be very sluggish.

Replacement conductive pads were glued under all buttons, this restored full functionality to both remotes.  

Remote Images