Mertik B6R H8TV4PBD Remote Control Repair

Job Timeline (Ref 18872-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik B6R H8TV4PBD Remote Repair Details

Manufacturer
Mertik
Model
B6R H8TV4PBD
Customer's Fault Description
Remote control dropped and now inoperative - buttons seem fine and depressing them registers as normal on the display but it doesn't seem to be broadcasting a signal. Making a rattling noise and a loose piece of metal is visible inside.
Remote Fixer Repair Response

This Gas Fire remote control arrived safely from Liverpool and on inspection was found to rattle when shook.

When tested the remote was found to function as normal with a string 868Mhz signal being present.

After talking to the customer it was decided to open the remote to investigate the rattle, this was the "vanity" metal weight which had broken away form the case.  As this is metal it could be cataclysmic for the remote if it shorts out any parts of the PCB.  This was hot glued back into position to prevent future issues.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik  B6R H8TV4PBD  Remote Control - Front Image

Mertik  B6R H8TV4PBD  Remote Control - Back Image