Powrtouch Remote Control Repair

Job Timeline (Ref 18882-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Powrtouch Remote Repair Details

Manufacturer
Powrtouch
Customer's Fault Description
Parked up van/no problem. Working Fine. Dropped the remote. The two battery to remote leads had broken. Have resoldered these but have got no green/on light and control wont work. Also tried another battery to no avail.
Remote Fixer Repair Response

This Caravan Remote Control for a Motor Mover arrived safely from Hampshire and on testing was confirmed to be dead.

On opening the battery cable was soldered in reversed polarity.  A replacement battery cable was fitted correctly which restored full functionality.

The supplied battery was reading just 7Volts probably due to the reverse polarity draining it, this will be disposed of and the customer will be required to obtain a replacement battery.  Any battery that was inserted into this remote after the terminals were replaced may be dead so its important to get a brand new battery for fitting. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Powrtouch  Remote Control - Front Image

Powrtouch  Remote Control - Inside Image

Powrtouch  Remote Control - Back Image