Job Timeline (Ref 18919-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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DRU FIRES Remote Repair Details

Manufacturer : DRU FIRES

Customers Fault Description : DISPLAY ON LED SCREEN WENT OFF. FITTED NEW BATTERY & DISPLAY WAS GOING ON & OFF & WOULD ONLY STAY ON IF BATTERY WAS TAPED TO THE OUTSIDE OF THE REMOTE CONTROL. REPLACED BATTERY WHEN IT WAS FLAT BUT CANNOT GET THE DISPAY TO WORK , SHOULD MAKE AN BLEEP WHEN YOU CONNECT THE BATTRY & DISPLAY WOULD APPEAR ON LED SCREEN. ABSOLUTLY NOTHING NOW....

Remote Fixer Repair Response (see below) :

This Dru gas fire remote control arrived safely from Cumbria and on testing was found to be dead.

This was due to a faulty battery cable, a replacement was fitted which restored full functionality. 

Remote Images