Velux KLR 100 WW Remote Control Repair

Job Timeline (Ref 18965-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Velux KLR 100 WW Remote Repair Details

Manufacturer
Velux
Model
KLR 100 WW
Customer's Fault Description
Unit not working - nothing happens when new bateries fitted
Remote Fixer Repair Response

These two Velux window remote controls arrived safely and on inspection one was found to have a damaged screen and the other had a teststate error.

The remote with the damaged screen was fitted with a replacement display which restored full functionality, there appears to be a slight discoloration on the display but this doesn't effect functionality (see image) 

The other remote with he teststate error was due to a software issue, this cannot be repaired but it can be tricked to work.  When fitting the final battery if any button is pressed at the same time as inserting the last battery the remote will power up and work as normal.

The payment on this page is for the repair to the remote with the faulty display. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux  KLR 100 WW Remote Control - Front Image

Velux  KLR 100 WW Remote Control - Inside Image

Velux  KLR 100 WW Remote Control - Back Image