John Lewis Remote Control Repair

Job Timeline (Ref 19021-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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John Lewis Remote Repair Details

Manufacturer
John Lewis
Customer's Fault Description
Doesn't work at all
Remote Fixer Repair Response

This Extractor Fan remote control arrived safely from Winchester and on inspection the case was found to have a crack in it (this crack was glued)

On opening the battery terminal was bent out of position due to one of the solder points breaking (this usually happens when a battery is inserted upside down,, this also is the most likely cause of the case crack).  The terminal was re-aligned and soldered into position which restored full functionality. 

A Duracell battery will be provided fitted on return. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

John Lewis  Remote Control - Front Image

John Lewis  Remote Control - Inside Image

John Lewis  Remote Control - Back Image