Job Timeline (Ref 19106-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Oct-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Oct-2023
Repair Engineer : Martin Smith
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Somfy 74300 Remote Repair Details
Manufacturer : Somfy
Model : 74300
Customers Fault Description : All remote control buttons are not working. The buttons are sticked.
Remote Fixer Repair Response (see below) :
This Canopy remote control arrived safely and on inspectio nthe case was damaged and held together with tape.
Replacement cases are not available as spare meaning it cannot be replaced, this is the reason we do no carry out cosmetic repairs.
On of the buttons was detached from the PCB and another was "glued" into place. All 3 function buttons were replaced which restored full functionality.
Remote Images
