Job Timeline (Ref 19121-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Oct-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Nov-2023
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Stopped working when it got accidentally dropped
Remote Fixer Repair Response (see below) :
This Window opener remote control arrived safely from Harbury and on testing was confirmed to be dead.
This was due to a faulty oscillator and a missing component which had broken away from the PCB, replacements were fitted which restored full functionality.
Remote Images
