Job Timeline (Ref 19125-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-Oct-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Nov-2023
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Suspected battery leak. Not able to power up again after replacement.
Remote Fixer Repair Response (see below) :
This Solar powered roof light remote control arrived safely from Tunbridge Wells and on testing was found to be dead.
The battery compartment did had signs of a battery leak, this had traversed onto the main PCB, the main board was replaced which restored full functionality.
The customer will need to set up the remote with the existing window.
Remote Images
