Job Timeline (Ref 19179-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Oct-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Nov-2023
Repair Engineer : Martin Smith
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Gazco Remote Repair Details
Manufacturer : Gazco
Customers Fault Description : LED has started lighting up constantly meaning the fire can not be turned on. I've tried different batteries but still the same.
Remote Fixer Repair Response (see below) :
This Remote Control for a Riva electric fire arrived safely from Jarrow and on testing was found to erratically transmit without a button being pressed. All 5 buttons were replaced which restored full functionality.
Remote Images