Mertik maxitol Remote Control Repair

Job Timeline (Ref 19331-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Mertik maxitol Remote Repair Details

Manufacturer
Mertik maxitol
Customer's Fault Description
Hi, my fireplace sensor unit has gone again. As per last time I am sending you the remote too as you requested but this is working fine.
Remote Fixer Repair Response

This gas fire remote and receiver arrived safely form Birmingham and on testing the remote was tested as working as normal.

The receiver has suffered a battery leak and one of the terminals rusted away.  Unfortunately a repair has not been possible as when the battery block was bypassed the receiver would respond to stray signals.  THis means that the receiver could turn the heater on without intervention.  Due to the danger this imposes a repair is not possible.

A google search was carried out and replacement receivers can be found here - https://ebay.us/OwQS1T - Please check with the seller for further details. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik maxitol  Remote Control - Front Image

Mertik maxitol  Remote Control - Inside Image

Mertik maxitol  Remote Control - Back Image