Job Timeline (Ref 19471-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Nov-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 13-Nov-2023
Repair Engineer : Martin Smith
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Flamerite YCT100 Remote Repair Details
Manufacturer : Flamerite
Model : YCT100
Customers Fault Description : When last used in April, fire was difficult to turn off with remote.Now in November fire will not switch on,new battery fitted and remote lights up but not working.
Remote Fixer Repair Response (see below) :
This Electric fire remote control arrived safely from Somerset and on testing was found to be transmitting as per normal on all buttons.
The RF signal was tested at 433Mhz and the codeset was also tested as correct.
This item has been classed as no fault found. THe customer is to test the remote with a brand new 12v battery (there is a 1.5v battery that will fit but will not transmit).
Remote Images
