Job Timeline (Ref 19509-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Nov-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Nov-2023
Repair Engineer : Martin Smith
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Dimplex Electric fire.BFD 20 R.Series F SDE Remote Repair Details
Manufacturer : Dimplex
Model : Electric fire.BFD 20 R.Series F SDE
Customers Fault Description : The remote control is not working.I cannot turn the fire on or off.
Remote Fixer Repair Response (see below) :
This Dimplex remote control arrived safely from Buckley and on testing was found to have very sluggish button response. On opening this was found to be due to decomposing button contacts which had contaminated the PCB contacts. The PCB was cleared of all contaminants and then replacement conductive pads glued under each button.
Remote Images
