Job Timeline (Ref 19537-20)

A Timeline of this job can be seen below.

Arrived - 14-Nov-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Nov-2023
Repair Engineer : Martin Smith
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Elevate Remote Repair Details

Manufacturer : Elevate

Customers Fault Description : Due to puppy biting the control, the cables have broken away from the handset. I also tool the back of the control to see if I could see if I could fix it. Not sure if I have put things back correctly. Definitely need your help, please.

Remote Fixer Repair Response (see below) :

This Hand control for a G Plan riser / recliner chair arrived safely from Penarth and on inspection the cable was damaged.

A replacement straight cable was fitted (we cannot get the curly kind)

Remote Images