Job Timeline (Ref 19580-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Nov-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Nov-2023
Repair Engineer : Martin Smith
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Flamerite fires Remote Repair Details
Manufacturer : Flamerite fires
Customers Fault Description : Remote not turning on the fire anymore (any function) LED light constantly lit dimly, when no button pressed, it lights up brighter when buttons pressed. Tried new battery switching fire off at the wall & back on.
Remote Fixer Repair Response (see below) :
THis heater remote control arrived safely and on adding a battery was found to dimly illuminate without any button being pressed.
When the buttons were pressed the signal was present.
All 5 buttons were replaced which removed the short (causing the dim LED) and then the mode switch cleaned using contacts cleaner.
The remote then functioned as normal on all button presses.
Remote Images