Job Timeline (Ref 19653-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Nov-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 07-Dec-2023
Repair Engineer : Martin Smith
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Sarason Remote Repair Details
Manufacturer : Sarason
Customers Fault Description : Remote dead. Was repaired 2019. By yourselves
Remote Fixer Repair Response (see below) :
THis remote arrived safely from Birmingham and on testing was found to transmit as per normal operation on all buttons.
The remote was opened to check for possible defects but no fault could be found.
This item was then tested over a few hours at random intervals with no issues being replicated.
The remote was classed as no fault found. A battery will be supplied fitted inside on return (its common for incorrect battery insertion to cause issues in these remotes). Failing that the issue could be the receiver / tv itself.
Remote Images
