Job Timeline (Ref 19655-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Nov-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 06-Dec-2023
Repair Engineer : Martin Smith
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Detroit picture frame fire Remote Repair Details
Manufacturer : Detroit picture frame fire
Customers Fault Description : The remote control is not workling at all.
Remote Fixer Repair Response (see below) :
This heater remote control arrived safely from Accrington and on testing was found to be transmitting on each button as per normal functionality.
The controller was opened to check for defects and although there was signs of corrosion in the print from a battery leak this seems to have only effected the print mask and not destroyed any print traces.
The remote was then tested over a couple of hours at random intervals with no fault being replicated.
The code being sent by each button was tested and confirmed to be correct.
This item has been classed as no fault found and the issue is likely to be wit hthe receiver / heater itself.
Remote Images
