Job Timeline (Ref 19691-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Nov-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Dec-2023
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Temperature increase button does not react and/or sticks. Switch to be replaced?
Remote Fixer Repair Response (see below) :
This gas fire remote control arrived safely from the Netherlands and on testing was found to have a collapsed button which was causing the timer to increase without a button being pressed.
The button was replaced which restored full functionality.
Remote Images