Job Timeline (Ref 19695-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Nov-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 14-Dec-2023
Repair Engineer : Martin Smith
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Naim Remote Repair Details
Manufacturer : Naim
Customers Fault Description : No buttons working nor light, completely dead.
Remote Fixer Repair Response (see below) :
This Hi fi Streamer remote control arrived safely from Newcastle upon tyne and on testing was found to transmit as normal on each button press.
The remote was opened to check for defects but no fault could be replicated.
The code being transmitted was confirmed to be correct.
THis item has been classed as no fault found.
Please note that there is no visible light emitted from a remote control such as this, this is infra red which is invisible to the human eye.
Remote Images