Job Timeline (Ref 19703-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 28-Nov-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Dec-2023
Repair Engineer : Martin Smith
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Tulp Remote Repair Details

Manufacturer : Tulp

Customers Fault Description : wont switch one - tried new batteries and nothing. Fireplace is only about 3 years old and only been on about 5 times in total. There is no other way to switch on the fire other than remote so we are a bit snookered.

Remote Fixer Repair Response (see below) :

This Fireplace remote control arrived safely and on testing was confirmed to be dead.

This was due to a SMD diode breaking away from the PCB.  The diode was replaced which restored full functionality. 


Remote Images

Tulp Remote Control - Front Image

Tulp Remote Control - Inside Image

Tulp Remote Control - Back Image