Job Timeline (Ref 19741-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Nov-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 18-Dec-2023
Repair Engineer : Martin Smith
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Bell fires (white) Remote Repair Details
Manufacturer : Bell fires (white)
Customers Fault Description : The fire will not turn please check start procedure
Remote Fixer Repair Response (see below) :
THis fireplace remote control arrived safely from Richmond and on testing was found to be functioning as per normal with a strong RF signal being present on each button press.
The battery terminals had signs of a battery leak but as no fault could be replicated this isn't thought to be an issue.
The remote was then tested at random intervals over a 3 day period with no issues being found.
Remote Images
