Job Timeline (Ref 19759-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 04-Dec-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Feb-2024
Repair Engineer : Martin Smith
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Truma Remote Repair Details
Manufacturer : Truma
Customers Fault Description : Intermittent no green light. There is something inside the casing and it will work for a week then nothing. Cleaned battery terminals, No difference. Tapping the unit against a wall get its wo9rking again
Remote Fixer Repair Response (see below) :
This motor mover remote arrived safely and on testing was found to be dead.
The remote rattled when shook. When opened the issue was found to be due to the PCB mounting pins breaking allowing the PCB to move around.
The PCB was glued formly into place which restored full functionality.
Remote Images
