Job Timeline (Ref 19783-20)

A Timeline of this job can be seen below.

Arrived - 02-Dec-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Dec-2023
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details

Manufacturer : Mertik Maxitrol

Customers Fault Description : The springs in the battery casing have come loose and are missing

Remote Fixer Repair Response (see below) :

This fireplace remote control arrived safely from Holmfirth and on inspection was confirmed to have a missing battery terminal pair.  The terminals were replaced which restored full functionality. 

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