Job Timeline (Ref 19797-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Dec-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 29-Dec-2023
Repair Engineer : Martin Smith
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Mertix maxitrol Remote Repair Details
Manufacturer : Mertix maxitrol
Customers Fault Description : not connecting to the battery unit
Remote Fixer Repair Response (see below) :
This gas fire remote control arrived safely from Bradford and on testing was found to be transmitting as per normal operation.
It was tested over a 3 day period at random intervals with our test receiver and no fault could be replicated.
It is thought that the issue is most likely with the receiver itself.
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