DRU Remote Control Repair

Job Timeline (Ref 20437-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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DRU Remote Repair Details

Manufacturer
DRU
Customer's Fault Description
There are only two buttons, one to turn the fire up and one to turn it down. The unit has gradually been getting harder to operate the fire, having to hold the button down longer and get it nearer to the fire. We have just turned the fire on at the beginning of December to discover it now will not operate the fire control. I noticed from your website that sometimes its not the remote at fault but I have no way of testing it.
Remote Fixer Repair Response

This Gas Fire Remote Control arrived safely from Skipton and on testing was found to not transmit a signal on any button press.

This was due to a faulty US transducer, once a replacement was fitted full functionality was restored. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

DRU   Remote Control - Front Image

DRU   Remote Control - Back Image