Job Timeline (Ref 20500-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Dec-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Jan-2024
Repair Engineer : Martin Smith
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Climparo 2 RF/ Glow-Worm Remote Repair Details
Manufacturer : Climparo 2
Model : RF/ Glow-Worm
Customers Fault Description : Even when new batteries are in the connection is lost and remote screen is dead it only work briefly then turns off.
Remote Fixer Repair Response (see below) :
This boiler remote control arrived safely and on testing was initially powering up but after testing for a couple of days the remote eventually died.
It had drained the batteries fully. When opened the voltage regulator was found to be getting very hot and subsequentially draining the power source.
The regulator was replaced and then the remote tested of for a 3 day period with no voltage drain found.
Its important to note that any battery that was inserted into this remote in the past will be drained so it's important to only fit brand new batteries on return.
Remote Images