Job Timeline (Ref 20519-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Dec-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Jan-2024
Repair Engineer : Martin Smith
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Gloworm Climapro 2 Remote Repair Details
Manufacturer : Gloworm
Model : Climapro 2
Customers Fault Description : Bad connection with the batteries resulting in not turning on or very faint writing on the button supposedly it's a very common fault as your company fixes this all the time
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on inspection was found to have a very loose fitting battery compartment, this was due to the internal terminals being impacted, most likely from the item being dropped.
The terminals were reworked and reinforced internally using solder, this restored a solid power connection to the remote with full functionality being restored.
Remote Images