Job Timeline (Ref 20528-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Dec-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Jan-2024
Repair Engineer : Martin Smith
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velux Remote Repair Details
Manufacturer : velux
Customers Fault Description : it does not work! I think it got corroded on the (left) connector from the battery to the PCB
Remote Fixer Repair Response (see below) :
This Window remote control arrived safely from Cardiff and on testing was found to be dead. The battery terminals were confirmed to be contaminated from a battery leak. This leak had spread to the PCB on both sides.
The terminals were cleaned up then the print reworked. This restored full functionality.
Remote Images
