Job Timeline (Ref 20544-20)

A Timeline of this job can be seen below.

Arrived - 27-Dec-2023
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 21-Feb-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-H4T16 Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : G6R-H4T16

Customers Fault Description : Battery Low Warning Light stays on despite new battery. Wont start the gas fire either. Discussed with Martin and he says common problem to do with voltage etc

Remote Fixer Repair Response (see below) :

This Gas Fire remote control arrived safely and on testing was found to be dead (No display at all).

The voltage regulator and battery cable was replaced and the regulator output voltage was tested as correct at 3.3volts but sadly the remote remained dead.

It is thought that the faulty regulator (which causes an erroneous battery indicator) may have put out an over voltage.  The regulator is supposed to change volts to 3.3v but when it goes faulty it can put out varying voltages.  If it is below 3.3 volts it will show an erroneous voltage indicator but if it gives out upto 9 volts it can cause further damage to components that are only rated for 3.3volts.

In this case a repair has not been possible.

You can get replacement remotes on Ebay but it is important to make sure to get the correct remote that works with the receiver, therefore check the label on the receiver for a model number and then you can check on ebay at  https://ebay.us/MibZEc - Please check with the relevant seller for further details.

 

 

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